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Many people have questions about the Level II background screening that is required for the CNA licensing exam in Florida.  This article should help clear up some of the mystery surrounding this process.

REQUIREMENTS: Every testing candidate must undergo a Level II (National – FBI) background screening AND be registered in the Florida Clearinghouse prior to being cleared to test. The process is very simple (more on that later in the article) and you will NOT be issued a test date until this requirement has been met. Click here to view the official documentation on this requirement. Clearinghouse information.

The following are some Frequently Asked Questions regarding background screening requirements:

“What if I already had a background check?”

A previous background check/fingerprint acquisition may not be sufficient to meet the requirements for testing. The Florida Clearinghouse was created in January 2013 and NO individuals were “grandfathered” in. In order for your previous background check to qualify, it must have been completed AFTER January 1, 2013, included both fingerprints and photo and a signed privacy policy (at the time of fingerprinting) AND been completed by a participating agency (Department of Children and Families, Department of Health, Agency for Health Care Administration, Department of Elder Affairs, Department of Juvenile Justice, Agency for Persons with Disabilities, Vocational Rehabilitation).  Chances are…you will need this upgraded background process!

“How will I know if I need this background check?”

This process is done automatically – you will not have to take any extra steps!  When you apply for the CNA state exam, Prometric (the testing agency) will send a request to the clearinghouse.  The Clearinghouse will send back one of two responses: “Record Found” or “Record Not Found”. Prometric will forward this result to you in an email (see attached example).  If the result of the FBI screening states “Record Found”, no further action on your part is required and you should receive another email from Prometric within 2 weeks with your test date.  If the result states “Record Not Found”, you will be required to make an appointment with a LiveScan vendor for fingerprint, photo and privacy policy submission.

“How does the background process work?”

You will need to make an appointment with a LiveScan vendor.  A complete list can be found by clicking HERE, but most students use one of the providers below because they have offices all over Florida and they are usually quick and convenient.  Click on ONE provider from the list below to make an appointment. The costs for each are similar (budget about $80 for the fingerprinting process and screening).


https://www.daontis.com/fl/ (click here to see video on how to register using Daontis.com)

“Do I have to take the fingerprints anywhere?”

No.  This is a completely electronic process. The LiveScan vendor will capture your fingerprints, photo and signature and submit them to the appropriate agency electronically. There is nothing more for you to do.

“What happens after I have my fingerprints and picture taken?”

The state of Florida will evaluate your background for disqualifying offenses (see related article HERE on criminal history) and, if they find nothing that precludes you from testing, will issue a testing clearance to Prometric (the testing agency) electronically. Once this clearance is received by Prometric, they will assign you a testing date. This process usually takes 7-10 business days from submission of fingerprints; however processing times can be considerably longer during peak application times (i.e., mid-April through June).  You will receive an email from Prometric with an attachment that provides your testing date, testing site information and directions to the testing site.  Print this attachment and bring it to the testing center with you on testing day.

“Should I get my fingerprints done before I apply for the test?”

No. You should submit your application to Prometric (either by mail or online) and follow the procedure above. Submitting fingerprints without an agency to deliver them to is counter-productive and can delay your processing. Using an agency other than a LiveScan vendor will render your fingerprints invalid. You MUST apply to Prometric for the CNA state exam, wait for the confirmation email and evaluate whether your record was found. If it states “Record Not Found” make an appointment with an authorized LiveScan Vendor and submit your fingerprints, photo and signature. Any deviation from this process will result in a testing delay or a disqualification of your submission.

“Can I get my fingerprints done at the Sheriff’s office (or other agency)?”

No.  You must use an approved LiveScan vendor. The background check must include photo and fingerprints under the appropriate code.

View the video below for step-by-step instructions on how to register with Daontis for a background screening appointment!

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